Legal Notice and Privacy Policy

Legal Notice

The owner of www.bizi.zaragoza.es is the Zaragoza City Council, with an address for these purposes at Plaza del Pilar 18, 50071 - Zaragoza. Contact email: info@bizi.zaragoza.es.

The Zaragoza City Council, through the website registered under the domain bizi.zaragoza.es, provides information of interest about the bicycle rental loan service (hereinafter BIZI Service) by the City Council itself through the company UTE BICICLETAS ZARAGOZA. The City Council strives to ensure that this information is accurate and precise, and updates it as quickly as possible, trying to avoid errors and correcting them as soon as they are detected.

TERMS OF USE Access and/or use of this website of the BIZI Service of the Zaragoza City Council confers the status of USER, who accepts, from such access and/or use, the General Conditions of Use reflected here. These Conditions will apply regardless of the General Contracting Conditions that may be mandatory.

The USER assumes responsibility for the use of the website. This responsibility extends to the registration that may be necessary to access certain services or content. In this registration, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it.

The USER agrees to make appropriate use of the content and services that the Zaragoza City Council offers through the BIZI Service website and, by way of example but not limited to, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights; (iii) cause damage to the physical and logical systems of the Zaragoza City Council, its service providers (UTE BICICLETAS ZARAGOZA) or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

PRIVACY POLICY AND DATA PROTECTION

In compliance with the GDPR (EU) 2016/679 and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following information regarding the processing of Personal Data of the interested parties is detailed below.

Data of the data controller

Entity name: Zaragoza City Council
Address: Plaza del Pilar 18, 50071 Zaragoza
Phone: 976 72 45 15
Email: dpd@zaragoza.es

Purposes The data collected by the Zaragoza City Council will be used to fulfill legal obligations, process requests made by users, provide services correctly, and conduct statistical studies. However, each form and processing activity will detail the specific applicable purposes. If it is a legal or contractual requirement, failure to provide personal data will result in the inability to process the request.

Categories and sources The main categories of personal data for the Zaragoza City Council are:

Data provided by the interested parties at the beginning of the various relationships they establish with the Zaragoza City Council in relation to the BIZI Service (contractual or not).
Data generated in the management, maintenance, and development of these relationships.

The most common data sources or entry points are:

Various forms (electronic or paper).
Supporting documentation provided by the interested parties.
Information transmissions via email.

Recipients In the case of requests that require verification by the Zaragoza City Council, personal data will be transferred to it solely for the purpose of verifying such information. In no other case will the collected data be transferred to third parties, except for legal obligations, nor will they be used for purposes other than those indicated in each case.

Rights of the Interested Parties

This section details the rights that, as an interested party, can be exercised before the Zaragoza City Council in relation to the BIZI Service. To exercise these rights, the interested party must communicate with the BIZI Service of the Zaragoza City Council through the email address infobizi@bizi.zaragoza.es, indicating in the “Subject” field the text “Personal data rights management”. To make the request, it is required to prove the identity of the person exercising their rights by sending a scanned copy of their DNI, NIE, Passport, or equivalent document (both sides).

Right to Information At the time prior to the collection of personal data, the interested party must be informed concisely, transparently, intelligibly, and in an easily accessible manner; with clear and simple language, among other aspects, of the legitimacy and purpose for which the data is collected and the uses that will be made of it, as well as the possibility of exercising their rights with the identification of the data controller.

Right to Withdraw Consent If the interested party has given consent for the processing of personal data for one or more purposes, they have the right to withdraw their consent at any time (without affecting the legality of the processing before its withdrawal). To withdraw consent, the interested party can contact the BIZI Service of the Zaragoza City Council in the same way they provided their consent initially, or send the corresponding request to the data controller.

Right of Access and Rectification Throughout the duration of the data processing, the interested party can access the data or request the correction of inaccurate data. They also have the right to request all relevant details about the processing of their personal data. In the event of any modification of the interested party’s data, the BIZI Service of the Zaragoza City Council would appreciate written communication of the same, in order to keep them duly updated.

Right to Data Portability Throughout the duration of the data processing, the interested party can request a copy of the data, provided in a way that respects the rights and privacy of others. This means that the interested party has the right to receive such data in a portable format (structured, commonly used, and machine-readable) and to have such data transferred to them or, when technically feasible, directly to another Data Controller.

Right to Object The interested party can object to the processing of their personal data in relation to their situation. This is relevant whenever the processing is based on legitimate interests.

Individual Decision-Making To be more effective in managing information, the BIZI Service of the Zaragoza City Council may, in some cases, use tools that automate both the processing of personal data and the classification of data, based on relevant criteria. However, no decisions based on automated processing that could produce legal effects on the interested parties or significantly affect them are executed at any time.

Right to Erasure (Right to be Forgotten) The interested party can request that their personal data be deleted and not processed. In the case of certain data processing, it is not possible to delete the data, as, even if the user is unsubscribed, it is necessary to keep the data for historical and/or statistical purposes.

Right to Restriction of Processing Instead of deletion, the interested party may request to restrict their data. The further processing of restricted data can only be carried out with their consent or for reasons expressly stipulated in applicable legislation. The company will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. If restriction is not possible because the BIZI Service of the Zaragoza City Council needs that data and is legally authorized or required to process it, the interested party will be expressly informed of these reasons. They will also be informed before the restriction is lifted.

Right to Lodge a Complaint with a Supervisory Authority If the interested party considers that the processing of their personal data infringes European Union legislation or their rights are not properly addressed, they have the right to lodge a complaint with the corresponding supervisory authority (in the EU Member State of their habitual residence, place of work, or place of the alleged infringement). In the case of Spain, this is the Spanish Data Protection Agency.

Additional Information on Rights For more information about your rights, you can visit: https://www.aepd.es/reglamento/derechos/index.html

Security Measures The Zaragoza City Council implements various technical and organizational measures aimed at complying with the legal requirements of the GDPR and the LOPDGDD. Some examples of these measures are:

Identification, authentication, and access control of users to the data.
Modeling and assignment of data access profiles to users.
Encryption of communications.
Anonymization and pseudonymization of data.
Application of Backup systems.

The BIZI Service of the Zaragoza City Council reserves the right to modify or adapt this Privacy Policy when relevant changes occur. Therefore, it is recommended to review it each time a data form is completed or the website is accessed. Likewise, when relevant and/or legally required, interested parties may receive notices from the BIZI Service of the Zaragoza City Council, which may modify and supplement part of the information.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The BIZI Service of the Zaragoza City Council holds all intellectual and industrial property rights of its website, as well as the elements contained therein. All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of the Zaragoza City Council, are expressly prohibited. The USER agrees to respect the Intellectual and Industrial Property rights owned by the BIZI Service of the Zaragoza City Council. They may view the elements of the portal and even print, copy, and store them on the hard drive of their computer or any other physical medium provided that it is solely and exclusively for their personal and private use.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Zaragoza City Council is not responsible, in any case, for damages of any kind that may be caused, including but not limited to: errors or omissions in the contents, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the contents, despite having taken all necessary technological measures to prevent it. The Zaragoza City Council is not responsible for any damage that may result from the improper use of the information contained on the website www.bizi.zaragoza.es, nor can it guarantee that access will not be interrupted or that the content or software that can be accessed is error-free or will not cause damage.

MODIFICATIONS

The Zaragoza City Council reserves the right to make, without prior notice, any modifications it deems appropriate to its website, being able to change, delete, or add both the contents and services provided through it and the way in which they are presented or located on its portal.

LINKS

The site www.bizi.zaragoza.es includes links to the social networks of the Zaragoza City Council, which are considered to be of interest. The BIZI Service of the Zaragoza City Council will not exercise any type of control over these sites and contents. In no case will the BIZI Service of the Zaragoza City Council assume any responsibility for the contents of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger, or participation with the connected entities.